SAPPHIRE LANE PRIVACY & DATA POLICY
At Sapphire Lane, your privacy is a priority. This policy explains how we collect, use, store, and protect your personal information when you engage with our website, styling services, or creative consulting projects. By booking services, submitting inquiries, or interacting with us, you consent to the practices described below.
1. Information We Collect
- We collect personal information you provide directly, including:
- Full name, contact information (email, phone, address)
- Service details, event or project information
- Payment and billing information (processed securely via trusted providers)
- Images, testimonials, or other content submitted for styling or creative projects
- Social media handles or brand profiles (if relevant to service delivery)
We may also automatically collect information from website interactions, such as IP address, browser type, and usage analytics.
2. How We Use Your Information
- Your information is used to:
- Deliver styling, bridal, event, and creative consulting services
- Communicate regarding bookings, consultations, and service updates
- Curate visual concepts, moodboards, or styled looks aligned with your goals
- Process payments, invoices, and confirmations
- Send updates, promotions, or newsletters if you have opted in
- Improve our services, website, and client experience
- Comply with legal obligations
3. Sharing Your Information
- We respect your privacy and do not sell or rent personal information. Information may be shared:
- With trusted service providers assisting with bookings, payments, or creative projects
- For legal compliance or to protect our rights
- With your consent or at your request (e.g., vendor collaboration)
4. Data Retention
We retain client data only as long as necessary for service delivery, legal compliance, or business purposes. Once no longer required, personal information will be securely deleted or anonymized.
5. Security Measures
We implement reasonable technical, administrative, and physical safeguards to protect your information from unauthorised access, loss, or misuse. While we prioritize security, no method of transmission or storage is completely risk-free.
6. Your Rights
- Depending on your location, you may have the following rights:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information where legally permitted
- Opt-Out: Decline marketing communications
- Data Portability: Receive your information in a portable format (where applicable)
To exercise any rights, contact [info@sapphirelanestyling.com].
7. Client Images and Testimonials
- By submitting photos, testimonials, or other creative content:
- You grant Sapphire Lane a non-exclusive, royalty-free license to use content for marketing, social media, and promotional purposes.
- You retain ownership of your original work.
8. Third-Party Services
We may use third-party providers for payments, analytics, booking management or beauty vendors (such as make-up artists) to facilitate delivery of our services. These providers are contractually obligated to protect your data and only use it for service delivery.
9. Updates to This Policy
We may update this Client Privacy & Data Policy periodically. The revised version will be posted on our website with a new effective date. Continued engagement with Sapphire Lane constitutes acceptance of updated policies.
10. Contact Us
If you have questions, concerns, or requests regarding your personal information, please contact:
Email: info@sapphirelanestyling.com